We have always bought our furniture from shunk furniture I have had the same problem as others having their furniture fall apart and so has my mother. They way he treats his customers is beyond words. People need to start turning him into BBB (better business) this family knows nothing about running a business
Couch fell apart after 6 months. For reference I have no kids or pets. Contacted Shunk Jr. and was blown off. They misplaced emails, faxes and phone calls for months. I've heard both good and bad about this store. Most of the good reviews were from people who did business with them over 10 years ago. Not sure if a change in management is yielding such poor service. I won't shop there again and caution everyone I meet to take their hard earned money elsewhere.
Sofa fell apart after one month. Asked Carl Jr or Sr to please come to the house to see it. They blew it off for six months. When I brought it up which one I would want to replace it with and I would pay any difference they ignored me. Now they claim the replacement is not available and they tried to push off another one on me. Never again
Carl Jr. and Shunk Furniture are super-heroes! Beacon House is so grateful for the incredible service and support they have given us over the years, and especially recently when we've been replacing some tired old beds. They've been so kind! We'll never be able to say enough about what great people they are, and the extraordinary quality of their furniture. Thank you, Carl Jr and all your staff (even the delivery people are fantastic!) for supporting our cause in such a significant way. You really get what it means to be a community leader!
My friend had an agreement with the owner to pay an $800 restocking fee for a couch she had purchased but did not fit in her home. The owner reneged on that agreement and then refused to return her calls. Very poor, petty customer service.
Shunk Furniture is a US Lodging based in Marquette, Michigan. Shunk Furniture is located at 1121 W Ridge St, Marquette, MI 49855, USA.
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